{"id":887,"date":"2026-07-06T01:01:43","date_gmt":"2026-07-06T01:01:43","guid":{"rendered":"https:\/\/insight.thomsonreuters.co.nz\/business\/?p=887"},"modified":"2026-07-06T01:01:45","modified_gmt":"2026-07-06T01:01:45","slug":"for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless","status":"publish","type":"post","link":"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless","title":{"rendered":"For New Zealand businesses, the future of indirect tax compliance is touchless\u202f"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For most people, tax is something that happens in the background. For the teams responsible for&nbsp;getting GST right across New Zealand and every market they trade with,&nbsp;it&#8217;s&nbsp;anything but.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Governments around the world are overhauling how they collect and verify tax. Digital reporting requirements, mandatory e-invoicing, and real-time data submissions are becoming standard practice \u2013 not just in\u00a0Asia-Pacific, but across\u00a0Europe, the Middle East, and beyond. The pace is accelerating.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Asia-Pacific region offers clear examples. Australia and New Zealand are expanding\u00a0Peppol\u00a0adoption for government procurement, though business-to-business mandates\u00a0remain\u00a0voluntary for now. Both countries are switching to a single format \u2013 the\u00a0Peppol\u00a0International Invoice (PINT A-NZ) \u2013 to simplify the interchangeability of invoices. For New Zealand businesses trading internationally, the pressure is already here: across their major markets, structured digital reporting is moving from voluntary to mandatory, creating a patchwork of national requirements that differ from one another yet all move toward the same end goal.\u00a0<\/p>\n\n\n\n<nav class=\"jump-nav\" style=\"\n  background-color:#ffffff;\n  border-left:6px solid #d64000;\n  padding:20px 24px;\n  margin:32px 0;\n\">\n\n  <p style=\"\n    margin:0 0 10px 0;\n    line-height:1.5;\n    font-weight:700;\n    color:#123015;\n  \">\n    Jump to:\n  <\/p>\n\n  <ul style=\"\n    margin:0;\n    padding-left:18px;\n    color:#123015;\n    line-height:1.6;\n  \">\n<ul>\n<li>\n      <a href=\"#Where AI fits in\" style=\"color:#d64000;text-decoration:none;\">\n        Where AI fits in\n      <\/a>\n    <\/li>\n<li>\n      <a href=\"#Trust is the harder problem\" style=\"color:#d64000;text-decoration:none;\">\n        Trust is the harder problem\n      <\/a>\n    <\/li>\n<li>\n      <a href=\"#What comes next\" style=\"color:#d64000;text-decoration:none;\">\n        What comes next\n      <\/a>\n    <\/li>\n  <\/ul>\n\n<\/nav>\n\n\n\n<p class=\"wp-block-paragraph\">For multinational companies, this creates a growing coordination problem. Finance and tax teams must reconcile data from multiple internal systems, interpret rules that vary significantly by country, and meet filing deadlines that\u202fdon\u2019t\u202fleave much room for error. A mistake\u202fdoesn\u2019t\u202fjust mean rework,\u202fit can mean audits, penalties, and reputational risk.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Until recently, most teams have managed this through a combination of spreadsheets, manual processes, and hard-won institutional knowledge. That approach is reaching its limits, and the time cost is real. For many finance and tax teams, indirect tax compliance consumes weeks of resource every period, gathering data, chasing exceptions, and reconciling figures across systems under the pressure of immovable deadlines.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The compliance landscape is also changing shape. Real-time reporting through e-invoicing and periodic indirect tax compliance are no longer separate workflows. With agentic AI, they converge bringing together e-invoicing, reconciliations, and compliance preparation into a single, integrated automated workflow, closing the gap that has long been a source of risk and rework.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"Where AI fits in\">Where AI fits in<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The promise of AI in compliance\u202fisn\u2019t\u202fto replace human judgment,\u202fit\u2019s\u202fto remove the volume of repetitive, low-value work that currently consumes most of the time. Pulling data from different systems, checking for inconsistencies, flagging mismatches before they become filing errors: these are tasks that\u202fdon\u2019t\u202frequire\u202fexpertise\u202fto execute, but consume the time of people who have it. The shorthand for what that looks like in practice is\u202ftouchless compliance,\u202fa process that moves\u202flargely on\u202fits own, with human attention focused on review and exceptions rather than data wrangling.\u202fThat capability is powered by\u00a0<a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products-services\/legal\/cocounsel.html\" type=\"link\" id=\"https:\/\/www.thomsonreuters.co.nz\/en\/products-services\/legal\/cocounsel.html\">CoCounsel<\/a>, Thomson Reuters AI technology that has already surpassed one million professionals\u202fworldwide, and\u202fnow brought to the complexity of global indirect tax compliance.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\" type=\"link\" id=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\">ONESOURCE Indirect Compliance powered by\u00a0CoCounsel<\/a>\u00a0is built around that idea\u202fand is\u202fgenerally available\u202fstarting July 3.\u202fIt\u202fcan import\u202fdata\u202ffrom any company\u2019s financial system,\u202ftransactional\u202frecords, and where available, drafts provided by tax authorities themselves. It also\u202fworks to\u202fidentify\u202fand resolve issues before deadlines arrive. Rather than a scramble at period-end, the goal is a steady, auditable process that reaches a review-ready state with time to spare.\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cGetting new countries on board could take weeks, sometimes months. Having ONESOURCE Indirect Compliance powered by&nbsp;CoCounsel&nbsp;will help us&nbsp;identify&nbsp;changes to mappings, guide us through configuration, and streamline the&nbsp;whole process. These changes will genuinely be transformative for a global operation like ours.\u201d\u202f<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Kevin Escott,\u202fExecutive Director, Corporate Functions Technology, JLL\u00a0<br>\u00a0<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"Trust is the harder problem\">Trust is the harder problem<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Automating compliance is technically achievable. The harder challenge is making automation that practitioners\u00a0actually trust, especially when their name is on the filing. <a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\" type=\"link\" id=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\">ONESOURCE Indirect Compliance powered by\u00a0CoCounsel<\/a>\u00a0is built to meet that standard because it incorporates\u202f<a href=\"https:\/\/www.thomsonreuters.com\/en-us\/posts\/innovation\/thomson-reuters-standard-for-high-stakes-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Fiduciary-Grade AI\u2122<\/strong><\/a>, where its\u202foutputs are transparent, verifiable, and defensible in high-stakes environments.\u202fTouchless compliance is only valuable if the trail it leaves behind is\u202fone\u202fyou\u2019d\u202fbe comfortable defending.\u00a0<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"What comes next\">What comes next<\/h2>\n\n\n<p class=\"wp-block-paragraph\">For New Zealand businesses trading across borders, the window for manual workarounds is closing. Building connected, auditable compliance processes now will position firms for what comes next \u2014 as structured digital reporting becomes the norm across their key markets.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visit our website for more information on <a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\" type=\"link\" id=\"https:\/\/www.thomsonreuters.co.nz\/en\/products\/onesource-indirect-compliance-ai.html\">ONESOURCE Indirect Compliance powered by\u00a0CoCounsel<\/a>.\u00a0\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Indirect tax compliance is becoming more complex as digital reporting and e\u2011invoicing continue to evolve globally, with increasing implications for New Zealand businesses. For tax and finance teams, this shift is driving greater pressure, manual effort, and risk. This article explores how AI-powered automation \u2014 through ONESOURCE Indirect Compliance powered by CoCounsel \u2014 can help streamline processes, improve accuracy, and move toward more efficient, auditable compliance.<\/p>\n","protected":false},"author":439,"featured_media":888,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[697,660,689,882],"tags":[],"insight_job_role":[],"insight_practice_area":[],"class_list":["entry","author-raygrove","has-excerpt","post-887","post","type-post","status-publish","format-standard","has-post-thumbnail","category-compliance","category-governance-risk-compliance","category-indirect-tax","category-innovation-and-technology","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>For New Zealand businesses, the future of indirect tax compliance is touchless\u202f - TR - Business Insight New Zealand<\/title>\n<meta name=\"description\" content=\"Learn how ONESOURCE Indirect Compliance powered by CoCounsel is helping New Zealand tax and finance teams adapt to evolving e\u2011invoicing and digital reporting requirements while reducing risk and manual compliance effort.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"For New Zealand businesses, the future of indirect tax compliance is touchless\u202f - TR - Business Insight New Zealand\" \/>\n<meta property=\"og:description\" content=\"Learn how ONESOURCE Indirect Compliance powered by CoCounsel is helping New Zealand tax and finance teams adapt to evolving e\u2011invoicing and digital reporting requirements while reducing risk and manual compliance effort.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless\" \/>\n<meta property=\"og:site_name\" content=\"TR - Business Insight New Zealand\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-06T01:01:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-06T01:01:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insight.thomsonreuters.co.nz\/business\/wp-content\/blogs.dir\/4\/files\/sites\/26\/2026\/07\/Insights_OICCC-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"394\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ray Grove\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ray Grove\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless#article\",\"isPartOf\":{\"@id\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless\"},\"author\":{\"name\":\"Ray Grove\",\"@id\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/#\/schema\/person\/252c4c33aa3c01c10c755934f04fb7b7\"},\"headline\":\"For New Zealand businesses, the future of indirect tax compliance is touchless\u202f\",\"datePublished\":\"2026-07-06T01:01:43+00:00\",\"dateModified\":\"2026-07-06T01:01:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless\"},\"wordCount\":746,\"image\":{\"@id\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/posts\/for-new-zealand-businesses-the-future-of-indirect-tax-compliance-is-touchless#primaryimage\"},\"thumbnailUrl\":\"https:\/\/insight.thomsonreuters.co.nz\/business\/wp-content\/blogs.dir\/4\/files\/sites\/26\/2026\/07\/Insights_OICCC-scaled.png\",\"articleSection\":[\"Compliance\",\"Governance, Risk &amp; 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