{"id":4154,"date":"2026-06-23T22:00:00","date_gmt":"2026-06-23T22:00:00","guid":{"rendered":"https:\/\/insight.thomsonreuters.co.nz\/legal\/?p=4154"},"modified":"2026-07-06T02:20:01","modified_gmt":"2026-07-06T02:20:01","slug":"using-ai-assisted-research","status":"publish","type":"post","link":"https:\/\/insight.thomsonreuters.co.nz\/legal\/posts\/using-ai-assisted-research","title":{"rendered":"Using AI-Assisted Research to Improve Efficiency, Accuracy, and Client Outcomes\u00a0"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\">Welcome to Tui Law Ltd. Nau&nbsp;mai&nbsp;Haere&nbsp;mai.&nbsp;&nbsp;Tui Law Ltd&nbsp;was&nbsp;established&nbsp;in 2018&nbsp;in Tauranga&nbsp;and later&nbsp;moved&nbsp;to Rotorua&nbsp;to meet a growing need for legal representation in the region.&nbsp;The&nbsp;firm&nbsp;provides&nbsp;tailored legal services across the North Island,&nbsp;specialising&nbsp;in Family, Criminal, Traffic, Employment Law, and Limited&nbsp;Licences.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u202fTui Law works closely with its clients, building strong relationships founded on trust, transparency, and practical legal support. Whether clients are navigating complex disputes or seeking proactive guidance, the firm is committed to achieving&nbsp;timely&nbsp;and effective legal outcomes.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The&nbsp;challenge<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Legal research has traditionally been one of the most time-intensive aspects of Tui Law\u2019s practice. Staff&nbsp;operate&nbsp;in fast\u2011paced litigation environments, often managing multiple matters simultaneously while working to tight court-imposed deadlines.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before adopting AI-assisted research,&nbsp;identifying&nbsp;the most relevant case law could be laborious, sometimes resulting in overlooked authorities and increased pressure on staff\u2014particularly as submission deadlines approached. This challenge prompted the firm to reassess its research processes and consider whether emerging technology could improve efficiency without compromising accuracy or professional obligations.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why AI-Assisted Research<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The introduction of AI-assisted research significantly challenged\u2014and&nbsp;ultimately improved\u2014Tui Law\u2019s approach to legal research. With access to Westlaw AI-assisted&nbsp;research, the firm was able to&nbsp;identify&nbsp;relevant case law more quickly and with greater confidence. Previously missed authorities were surfaced early, enabling stronger and more well-supported legal arguments.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This shift represented more than a productivity gain; it marked a change in how research was approached across the firm. Research became faster, more focused, and less stressful, allowing staff to redirect time and attention to higher\u2011value legal work. As a result, clients also&nbsp;benefited&nbsp;from improved efficiency and more&nbsp;timely&nbsp;advice.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The solution<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tui Law was first introduced to <a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products-services\/legal\/westlaw-new-zealand.html\">Westlaw AI-Assisted Research<\/a> at a Law Society training session. The team conducted&nbsp;an initial&nbsp;test using a sentencing matter, where the tool delivered not only highly relevant&nbsp;cases but&nbsp;also a&nbsp;nice background to the law.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since then, Westlaw AI-Assisted Research has become the firm\u2019s preferred starting point for legal research. It enables the team to quickly&nbsp;identify&nbsp;relevant cases, follow legal reasoning across related authorities, and build robust submissions with greater certainty.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The impact of this efficiency has been tangible.&nbsp;At a recent informal lunch,&nbsp;a member of the judiciary noted that Tui Law\u2019s submissions were being filed noticeably earlier and more promptly&nbsp;\u2014a rare occurrence in the time-pressured&nbsp;criminal law&nbsp;environment.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8216;<strong><em>On average, our research process is now an estimated 75% quicker\u00a0using\u00a0Westlaw AI- Assisted research<\/em><\/strong>.&#8217; <strong><em>Racheal\u00a0Raukawa\u00a0&#8211; Principal Barrister and solicitor, Tui Law Ltd<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Measurable impact<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The adoption of Westlaw AI-assisted research has resulted in measurable improvements across the firm:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Research time has been reduced by an estimated 75%.&nbsp;<\/li>\n\n\n\n<li>Staff report greater confidence in the strength and completeness of their legal arguments.&nbsp;<\/li>\n\n\n\n<li>Submissions are completed earlier, easing deadline pressure.&nbsp;<\/li>\n\n\n\n<li>Lower costs for legally aided clients and the justice system&nbsp;<\/li>\n\n\n\n<li>Overall stress levels have reduced, contributing to a healthier work\u2011life&nbsp;balance.&nbsp;<\/li>\n\n\n\n<li>Staff&nbsp;no longer need to stay late to complete extensive research tasks, enabling more sustainable working practices without compromising legal quality.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Benefits&nbsp;to clients<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A significant and unexpected benefit of reduced research time has been lower costs for clients and third parties, particularly in legally aided matters.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because a&nbsp;portion&nbsp;of legal research time is recoverable under legal aid grants, any reduction in time spent researching directly reduces the amount claimed from the Ministry of Justice&nbsp;and the repayment obligations for clients.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><em>\u2018By reducing research time, Tui Law is invoicing fewer research hours. This lowers costs for the taxpayer and reduces repayment amounts for legally aided clients.\u2019\u00a0<\/em><\/strong><br><strong><em>Racheal\u00a0Raukawa\u00a0&#8211; Principal Barrister and solicitor, Tui Law Ltd<\/em><\/strong>\u00a0<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Looking ahead<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Artificial intelligence is now viewed as an essential&nbsp;component&nbsp;of Tui Law\u2019s future practice. The firm&nbsp;anticipates&nbsp;expanding its use of AI tools, particularly&nbsp;<a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products-services\/legal\/cocounsel.html\">CoCounsel<\/a>, to&nbsp;assist&nbsp;with reviewing complex documents, such as&nbsp;identifying&nbsp;changes in lease agreements and supporting Employment Law matters as disputes progress to the Employment Relations Authority.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As legal work becomes increasingly complex and fast-moving, Tui Law sees AI as a critical enabler\u2014helping the firm deliver efficient, high\u2011quality advocacy while&nbsp;maintaining&nbsp;strong professional standards and positive client outcomes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the use of AI,&nbsp;Tui Law still prioritises professional responsibility and the protection of client privilege. Using a publisher\u2011controlled legal research platform such as&nbsp;Westlaw aligns with these obligations. Unlike public, open AI tools, Westlaw&nbsp;operates&nbsp;within a secure research environment where outputs are&nbsp;directly linked&nbsp;to verified source material.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This gives Tui Law confidence in both accuracy and reliability, while minimising the risk associated with unverified AI-generated content.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<strong>As a legal professional, if you are in need of the most up-to-date and trusted legal content in New Zealand with AI-Assisted research capabilities, book a demo of&nbsp;<\/strong><a href=\"https:\/\/www.thomsonreuters.co.nz\/en\/products-services\/legal\/westlaw-new-zealand\/demo.html\" target=\"_blank\" rel=\"noreferrer noopener\">Westlaw New Zealand<\/a>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Tui Law Ltd. Nau&nbsp;mai&nbsp;Haere&nbsp;mai.&nbsp;&nbsp;Tui Law Ltd&nbsp;was&nbsp;established&nbsp;in 2018&nbsp;in Tauranga&nbsp;and later&nbsp;moved&nbsp;to Rotorua&nbsp;to meet a growing need for legal representation in the region.&nbsp;The&nbsp;firm&nbsp;provides&nbsp;tailored legal services across the North Island,&nbsp;specialising&nbsp;in Family, Criminal,&hellip;<\/p>\n","protected":false},"author":5,"featured_media":4141,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[462,870,854,474,9,513,842,514,481,497],"tags":[832,258,264],"insight_job_role":[824,447,604,646,487,554,499],"insight_practice_area":[],"class_list":["entry","author-traus","post-4154","post","type-post","status-publish","format-standard","has-post-thumbnail","category-efficiency-and-time-management","category-generative-ai-2","category-generative-ai","category-innovation-and-technology","category-legal","category-legal-commentary-and-opinion","category-legal-industry","category-legal-research","category-legal-technology","category-research-and-know-how","tag-generative-ai","tag-legal-research","tag-legal-technology","insight_job_role-associate","insight_job_role-barrister","insight_job_role-lawyer","insight_job_role-managing-partner","insight_job_role-partner","insight_job_role-principal","insight_job_role-solicitor","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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