Client service Posts

You can’t turn into a practice area expert overnight. However, you can get there sooner by working smarter, not harder. Gain insights on effective knowledge gathering via this practical whitepaper.

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With decreasing spend and increasing workloads clients are asking firms to do more with less. This means firms must innovative their revenue tactics.

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If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.

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With the increasing prevalence of alternative fee arrangements (AFAs) – such as fixed, blended and capped fees and retainers – firms have the ability to increase the client’s perception of…

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