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Client service Posts
2021 Australia: State of the Legal Market Report
Australian firms are a “beacon of innovation” fueled by technology, necessity and crisis.
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Harnessing Legal Guidance and Research Tech to Work Smarter
You can’t turn into a practice area expert overnight. However, you can get there sooner by working smarter, not harder. Gain insights on effective knowledge gathering via this practical whitepaper.
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Expanding Your Law Firm’s Tech Function to Support Business
We know that you want to give your clients the best strategic legal services possible, so why not personalise their online experience?
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New Rhythm: The Singapore and Hong Kong Legal Markets
As we enter the new pandemic year, businesses in Asia are hopeful that 2021 will signal recovery and possibility.
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3 Things Clients Want in 2021 and How to Deliver Them
With decreasing spend and increasing workloads clients are asking firms to do more with less. This means firms must innovative their revenue tactics.
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Long Road Back: Asian Law Firms Still Coping with Pandemic Impact
While some firms are rolling out various initiatives to ensure smooth working and keep morale up, some things will never be the same.
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Lawyer and Client Collaboration: The Key to Client Retention?
If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.
2020 Australia: State of the Legal Market Report
Featuring unique data and market analysis from Peer Monitor, Acritas, Alpha Creates and Barolsky Advisors, this year’s edition is a page-turner. Identify what’s driving the industry to perform.
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Achieving Profitability with Alternative Fee Arrangements
With the increasing prevalence of alternative fee arrangements (AFAs) – such as fixed, blended and capped fees and retainers – firms have the ability to increase the client’s perception of…
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