Client service Posts

With the increasing prevalence of alternative fee arrangements (AFAs) – such as fixed, blended and capped fees and retainers – firms have the ability to increase the client’s perception of…

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In a dynamic legal market that is constantly innovating, developing a successful law firm strategy is more important than ever. How do you set your firm apart? How do you…

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Demanding clients are nothing new in law, so how can you live up to their expectations while maintaining your sanity? Here are some tips to managing client expectations that are unattainable in the short term, or unsustainable in the long term.

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